Refund Policy

All sales are final. We accept returns for refund for items damaged in transit.

To be eligible for a refund, you must first email us within 7 days of receiving the item at support@basic.space to alert us of the damage, then return the damaged item to us. Once your return is received and accepted, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be applied to your credit card or original method of payment within 7 days.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.